Refund policy
If you changed your mind regarding the product that you have purchased from us, You can return or exchange it. We offer a full money-back guarantee for all purchases Which was done with an approved purchase invoice in the name of our company The product must be in the same condition, unused and undamaged in any way. If the product is damaged in any way, opened, unsealed or you have initiated the return after 14 days have passed since the date of purchase, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact us.
Shipping policy
Orders take 1 working days to be delivered in Cairo/giza/helwan
Orders take 1-3 working days to be delivered to other governments.

privacy policy
At health pro , we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the data you provide while using our website.
1. Information We Collect
We may collect the following types of information when you interact with our website:
Personal Information: Such as your name, email address, and other details you choose to provide when using forms or booking services.
Non-Personal Information: Such as browser type, IP address, and browsing behavior collected through cookies or similar technologies.
2. How We Use Your Information
The information we collect may be used for:
Providing and improving our services
Responding to inquiries or requests
Personalizing your experience on our website
Analyzing site performance and user trends
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly as a result.
4. Data Sharing and Disclosure
We do not sell, trade, or rent personal information to third parties. We may share your information only when required by law or when necessary to provide services through trusted partners who agree to keep it confidential.
5. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute protection.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and continued use of the website indicates acceptance of the updated terms.
Health Pro Payment Policy
1. Payment by transfer to the InstaPay account number sent to you by the company.
2. Payment by transfer via e-wallet to the number sent to you by the company, plus a 1% transfer service fee on the total transferred amount.
3. Payment by courier, with the customer bearing all fees resulting from this transaction, as determined by the courier.